I turned our research playbook into an AI skill
So the work stays consistent even when I'm not in the room.
Everyone worked a little differently, and AI made it faster but generic. Faster, not better.
Ran a workshop to get our method onto paper, then encoded the playbook as a Claude skill: orchestrator, references, routing.
A brief now looks like our brief whoever drafts it. Then it jumped the fence: about 20 designers use it to draft surveys and write non-leading questions. Standards live in the tool, not in memory.